Privacy policy

Privacy Policy

This Privacy Policy describes how Anpor ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website, or otherwise communicate with us (collectively, the "Services"). "You" refers to you as the user of the Services.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. Any updates will be posted on our website with a revised "Last updated" date.

How We Collect Your Personal Information

Information you provide directly:

  • Contact details — name, address, phone number, email
  • Order information — billing/shipping address, payment confirmation
  • Account information — username, password, security questions
  • Shopping activity — items viewed, saved, or added to cart
  • Customer support communications

Information collected automatically:

When you visit our site, we may collect usage data via cookies and similar technologies, including device and browser information, IP address, and how you interact with our site.

Information from third parties:

We may receive information from third-party service providers such as Shopify and our payment processors, who collect payment information to fulfil your orders.

How We Use Your Personal Information

  • Fulfilling orders — processing payments, shipping, returns, and exchanges
  • Marketing — sending promotional emails, SMS, or postal communications, and tailoring advertising to you
  • Security — detecting and preventing fraudulent or malicious activity
  • Customer support — responding to your enquiries and improving our Services

Cookies

We use cookies to power and improve our site, remember your preferences, and run analytics. You can manage cookie preferences through your browser settings, though disabling cookies may affect site functionality.

How We Share Your Information

We may share your personal information with:

  • Service providers who support our operations (payment processing, shipping, analytics, IT)
  • Business and marketing partners, including Shopify
  • Affiliates within our corporate group
  • Third parties where required by law, or in connection with a business transaction such as a merger

User-Generated Content

If you post reviews or other content on our site, this information is public. We are not responsible for how others may use information you choose to make publicly available.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of 16.

Security & Retention

We take reasonable steps to protect your personal information, though no method of transmission or storage is completely secure. We retain your information for as long as necessary to provide our Services and meet legal obligations.

Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information
  • Request deletion or correction of your information
  • Restrict or withdraw consent to processing
  • Request data portability
  • Appeal any decision we make regarding your request

To exercise any of these rights, please contact us directly. We will not discriminate against you for doing so.

Complaints

If you have concerns about how we handle your personal information, please reach out to us. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority.